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IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. How do today's customers interact with a brand?

A) Customers expect a dedicated and independent system for each channel for more focused service.
B) None of the above.
C) Customers are increasing using only a single channel for all their interactions.
D) Customers expect the brand to provide a seamless and consistent cross-channel
experience.

2. WebSphere Commerce platform empowers business users to manage the brand experience using which of the following tools?

A) Management Center tools
B) WebSphere Commerce Admin Console
C) Starter Stores
D) Rational Application Development tools

3. What are approval rules?

A) Rules that if triggered approve discounts given on a quote.
B) Rules that are programmed into the system to facilitate approval workflow.
C) Rules that determine if an approval is necessary for a quote.
D) Rules that determine who has to approve next.

4. What are the solution capabilities of WebSphere Commerce platform?

A) Manage enterprise wide product and customerinformation
B) Sell across direct and extended channels.
C) Support for marketing and merchandizing across channels.
D) Both A and B.

Solutions: