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IBM Enterprise Storage Technical Support Sample Questions:

1. A customer has experienced high drive failure and loss of data in its environment and is considering XIV to replace the existing storage.
Which XIV benefit should the technical specialist highlight to address this customer's concerns?

A) Distributed cache
B) Exception rebuild speed
C) IBM Hyper-Scale
D) IBM Advanced System Placement program

2. Which type of business continuity does a customer provide who makes nightly flash copies
at the primary data center?

A) Backup Strategy
B) Continuous data protection
C) Global Mirror
D) Disaster Recovery

3. Which resource informs a storage specialist if a TDA is mandatory or optional?

A) IBM Pre-sale TDA Checklist
B) IBM Trigger Criteria / Designated Product List
C) Systems Assurance Product Review Guide
D) TDA Discussion Guide

4. A customer would like to use Analytics to drive business growth, reduce fraud, and increase efficiency. However, budgets are limited and the customer would like to use IBM Spectrum Scale to save money with the current storage infrastructure.
Which two IBM Spectrum Scale characteristics are applicable? (Choose two.)

A) Increase storage utilization to defer future storage purchases.
B) Increase physical storage capacity to handle Analytics.
C) Reduce costs by using only high capacity drives.
D) Reduce operational efficiency to increase performance.
E) Identify the data that a company can dispose of.

5. What is the minimum role level needed to download support log files to troubleshoot the IBM SAN Volume Controller?

A) Monitor
B) Security Administrator
C) Service
D) Copy Operator

Solutions: