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Salesforce ED-Con-101 Exam Syllabus Topics:

Salesforce Certified Education Cloud Consultant Sample Questions:

Question 1

A university has hired a consultant to help it plan the campus's enterprise roadmap for Salesforce. The CIO wants to use a single. Salesforce org across the university and is interested in learning more about the Education Data Architecture (EDA). The university has two existing Salesforce orgs, one uses Person Accounts, and the other org uses a custom data architecture.
What should the consultant do first lo assess the situation?

A. Create a new Salesforce org using EDA as the foundation.
B. Submit a Salesforce Support case to merge orgs.
C. Install EDA into one of the production environments.
D. Document solution requirements from the groups involved.

Question 2

A consultant for university has built customizations in a sandbox environment that is a different version from the production org.
What should the consultant do first to avoid any issues?

A. Manually update the production org by installing the release update from Github.
B. Package the customizations, refresh the sandbox and reinstall the customization.
C. Submit a case to Salesforce Support to update the production org.
D. Deploy the customizations into the production org via change sets.

Question 3

The School of Engineering is interested in a Salesforce email marketing tool that scores email activity from campaigns and mass communications, as well as individual emails sent from recruiters. Recruiters want the flexibility to send emails from their Outlook account or from Salesforce. The marketing director wants recruiters to use branded email templates.
Which solution should the consultant recommend?

A. Account Engagement and Salesforce Engage
B. Email Studio and Salesforce Inbox
C. Account Engagement and Salesforce Inbox

Question 4

The Recruitment and Admissions office has an existing Salesforce environment they wants to expand to include all of the school's operations and service. The school has asked the consultant for recommendations to ensure the expansion is efficient, ..........., and will meet the need of new existing user.
Which should the consultant recommend to meet the requirements?

A. Grant System Admin access for each department leader.
B. Build a Center of Excellence.
C. Encourage users to post ideas on Chatter.
D. Create a Trailmix for new users.

Question 5

A large university integrates over one million student Consult records from its Student Information System (SIS) ................... The university has adopted the Education Data Architecture (EDA) Administrative account ................................................ Records in Salesforce is Integration User.
What should the consultant discuss with the university?

A. OAuth token limits
B. Ownership data skew
C. Account data skew
D. API call limits

Solutions: