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Salesforce ADM-201 exam : Salesforce Certified Administrator

ADM-201 Exam Simulator
  • Exam Code: ADM-201
  • Exam Name: Salesforce Certified Administrator
  • Updated: Nov 03, 2026
  • Q & A: 153 Questions and Answers
  • Salesforce ADM-201 Q&A - in .pdf

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Salesforce ADM-201 exam simulator

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Salesforce ADM-201 Exam Certification Details:

Sample QuestionsSalesforce ADM-201 Sample Questions
Exam PriceRegistration fee: $200 USD
Retake fee: $100 USD
Exam NameSalesforce Administrator
Recommended Training / BooksPreparing for Your Salesforce Administrator Certification (CRT-101)
Administrative Essentials for New Admins in Lightning Experience (ADX-201)
Lightning Experience Administrative Essentials for New Admins (ADX-201E)
Trailhead Virtual Bootcamp for New Admins (TVB201)
Number of Questions60
Schedule ExamPEARSON VUE
Exam CodeADM-201
Duration105 minutes
Passing Score65%

The Salesforce ADM-201 exam is specifically designed to check the skills of beginning admins in the deployment, basic concepts, and functionality of the Salesforce platform. Nailing this test can get you the prestigious Salesforce Certified Administrator certificate. So, if you have some 6 months of Salesforce admin experience, you’re good to go then.

Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/

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Salesforce ADM-201 Exam Syllabus Topics:

SectionWeightObjectives
Salesforce Mobile App and Lightning Experience6%- Salesforce Mobile App Configuration
- Lightning Experience Features
- Navigation and UI Customization
Workflow and Process Automation17%- Workflow Rules
- Process Builder
- Approval Processes
- Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages)
- Flows (Screen Flows, Autolaunched Flows)
Data Management10%- Data Export
- Data Loader
- Duplicate Rules and Matching Rules
- Data Quality Best Practices
- Data Import Wizard
Sales Cloud Applications10%- Account and Contact Management
- Products, Price Books, and Quotes
- Forecasting
- Opportunity Management
- Sales Cloud Features
Security and Access12%- Salesforce Shield
- Login Hours and IP Ranges
- Record Access (OWD, Sharing Rules)
- Field-Level Security
- Object-Level Permissions
Reports and Dashboards11%- Scheduling Reports
- Report Types
- Dashboard Components
- Joined Reports
- Report Builder
- Summary Reports and Matrix Reports
Service Cloud Applications10%- Service Cloud Features
- Service Contracts
- Cases and Entitlements
- Web-to-Case and Email-to-Case
- Omni-Channel
Standard and Custom Objects8%- Object Relationships (Lookup, Master-Detail)
- Standard Object Overview
- Roll-up Summary Fields
- Custom Object Creation
Activity Management and Chatter4%- Chatter Best Practices
- Tasks and Events
- Chatter Groups and Feeds
User Setup8%- User Licenses
- Permission Sets
- Profile Configuration
- User Creation and Management
- Role Hierarchy
- Delegated Authentication
Organization Setup4%- Fiscal Year
- Company Information
- User Interface
- Lightning Experience vs Classic
- Currency Management

Salesforce Certified Administrator Sample Questions:

Question #1

Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked a Platform Administrator to help sales reps prioritize and close more deals. What should the administrator configure to help with these issues?

  • A. Einstein Search Personalization
  • B. Einstein Activity Capture
  • C. Einstein Opportunity Scoring
  • D. Einstein Lead Scoring
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #2

Universal Containers' Platform Administrator has been asked to create a many-to-many relationship between two existing custom objects. Which two steps should the administrator take when enabling the many-to-many relationship?

  • A. Create a junction with a custom object.
  • B. Create two lookup relationships on the new object.
  • C. Create URL fields on a custom object.
  • D. Create two master-detail relationships on the new object.
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

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Question #3

The Universal Containers sales team wants a visual way to manage their opportunity pipeline that allows them to see all deals at once, track progress through sales stages, and quickly move opportunities forward. Which feature should a Platform Administrator recommend to meet these requirements?

  • A. Use the Kanban view for opportunities with card fields and drag-and-drop functionality.
  • B. Create a custom dashboard with opportunity pipeline charts and stage metrics.
  • C. Set up opportunity reports with chart components and stage-based grouping.
  • D. Configure opportunity list views with custom filters and summary fields.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #4

A VP of sales needs to report on records owned by individuals in various parts of the role hierarchy. The organization-wide default is set to Private. What should a Platform Administrator configure to achieve this?

  • A. Restriction Rules
  • B. Permission Sets
  • C. Sharing Rules
  • D. Field-Level Security
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #5

An agent is being developed with several actions that all retrieve information from different databases. A Platform Administrator has named the actions as follows: GetCustomerInfo, GetOrderDetails, GetShippingStatus. Which best practice should the administrator follow to improve these names?

  • A. Remove all verbs and use only nouns, such as CustomerInfo, OrderDetails, and ShippingStatus.
  • B. Use a consistent naming convention by starting each action with the verb " Get " .
  • C. Use additional related verbs, such as Find, Retrieve, or Identify.
  • D. Add the word " Salesforce " to the beginning of each action name to improve context for the large language model.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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