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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. U+ Bank recently introduced a new credit card offer, Platinum Plus, for its premium customers. As the bank has some financial targets to meet, the business has decided to boost the Platinum plus card.
As a decisioning consultant, how can you ensure that the Platinum Plus offer is prioritized over other offers?

A) Increase the business weight of the Platinum Plus card.
B) Increase the starting propensity of the Platinum Plus card.
C) Increase the action value of the Platinum Plus card.
D) Increase the context weight of the Platinum Plus card.

2. DRAG DROP
A financial institution wants to add a new tracking period to track its customers' response over 15 days in various channels. Once the response is tracked, they want to suppress the credit card actions if customers ignore it three times within 15 days.
Put the steps in the correct order to implement this task.

3. MyCo, a telecom company, introduced fiber optic service in the northern region of the country. They want to advertise this service on their website by using a banner and target the customers living in that area.
What do you need to configure in the Next-Best-Action Designer to implement this requirement?

A) Prioritization formula
B) Customer segment
C) Applicability rules
D) Audience

4. Myco, a telecom company, has recently implemented Pega Customer Decision Hub. Now, the company wants to move away from traditional marketing and leverage the always-on outbound capabilities.
What artifact do you configure to translate the traditional segments used to identify the target audience?

A) Segmentation
B) Engagement policies and Arbitration
C) Contact policies
D) Audience

5. To reference a customer property in a strategy, you need to prefix the property name with the keyword______________.

A) "Data."
B) "Customer."
C) No prefix. Use directly the property name.
D) '' .''

Solutions: