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Free demos as preview

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Avaya Aura® Contact Center Solution Design Sample Questions:

1. The Avaya Aura® Media Server (AAMS) delivers a high Soft DSP / Media channel density.
How many Media Processing Units (MPU) can the AAMS provide with a Large Bare Metal Server?

A) 1100
B) 2200
C) 4450
D) 550

2. The Security Manager of the IT department wants to know about the Web Services Security of AACC. Which requests are used by default to access Manager Administration?

A) FTPS
B) HTTPS
C) HTTP
D) HTTPS and FTPS

3. The SIP-enabled AACC Communication Control Toolkit integrates the agents and supervisors within the SIP environment to offer features.
Which application programming interface type is used to publish the CCT functions?

A) Simple Direct Media Layer
B) Open Computing Language (OpenGL)
C) Microsoft .NET
D) Open Database Connectivity (ODBC)

4. Contact Center Multimedia supports a powerful Email Handler.
Which two sub-types of Email attachment files are supported? (Choose two.)

A) Web Communication
B) Voice Mail
C) Short Message Service
D) Instant Messaging

5. AACC has an inbuilt Outbound Management.
Which resource controls the Preview Dialing method?

A) Supervisor
B) Administrator
C) Agent
D) Manager

Solutions: