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Oracle Cloud Platform Data Management 2019 Associate Sample Questions:

1. You have a digital assistant with a pizza skill. While ordering a pizza, the user triggers the digital assistant's Help system intent by entering "help". What is the default functionality of the digital assistant assuming no help functionality has been implemented in the pizza skill?

A) The digital assistant displays the information contained in the Description field of the skill.
B) The digital assistant displays a prompt and a card which can be configured to show examples of what the skill can do.
C) The digital assistant displays a dialog to confirm if the user wants help. If the user selects "yes", the skill returns to the system, intent and awaits user input.
D) Nothing. You need to explicitly define a help state in the pizza skill.
E) The current conversation stops and the skill returns to the system, intent and awaits user input.

2. Which two statements about skills are true?

A) Customers can only chat with skill when those skills managed by a digital assistant.
B) Skills always use natural languages processing (NLP).
C) Skills can access back-end services.
D) Skills have dialog flows that you may configure to create conversation.

3. want to save some user input, such as the type of pizza a particular user last ordered, so that it's available the next time that user starts a conversation.
Which type of variable should you use to persist values across multiple invocations of the conversation?

A) skill variables
B) context variables
C) user variables
D) profile variables

4. Select the FALSE statement regarding confidence levels when routing within a digital assistant.

A) If other intents that exceed the confidence threshold have scores that are within that of the top intent by less than the win margin, these intents are also presented to the user.
B) Confidence level is the intent engine's score for utterance classification.
C) A confidence threshold is a value that's compared to the confidence level by the system, intent component to define the next action.
D) All skills within a digital assistant must have the same confidence threshold.

5. Which statement is FALSE regarding out-of-order messages?

A) Chatbots don't control the user's input and, therefore, cannot prevent users from selecting out-of-scope actions.
B) Dialog flow navigation continues with the state referenced in the out-of-order-message action.
C) Out-of-order messages occur when a user scroll the conversation history displayed in the messenger client and selects that is no longer in scope for the current conversation.
D) Out-of-order messages are not handled by default. Designers must define out-of-order message handlers at the skill level.

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